Refund policy

RETURNS + EXCHANGES

Most of our stuff is made to order.

Which means we make the thing because you asked us to make the thing.

So, generally, we do not accept returns for changing your mind, deciding you no longer want it, or realizing after delivery that perhaps ordering at 1:14 a.m. was a choice.

We do, however, deal with actual problems.

If your order arrives damaged, defective, misprinted, or you received the wrong item, size, color, or design, contact us within 14 days of delivery at:

savagedamecreations@gmail.com

Include your order number, a short explanation of what went wrong, and clear photos showing the issue.

We’ll review it and, when appropriate, arrange a replacement, exchange, or refund.

SIZE EXCHANGES

Please check the size guide before ordering.

We do not offer exchanges because the wrong size was selected at checkout.

If we sent you a different size than the one you ordered, that is obviously our problem and we will fix it.

If you ordered a medium and discovered after arrival that medium was more of an aspiration, unfortunately the size chart did try to warn you.

DAMAGED OR DEFECTIVE ITEMS

If something arrives damaged, defective, or with a printing problem, send us photos and your order information within 14 days of delivery.

Do not throw the item away until we have reviewed the issue.

Depending on the situation, we may offer a replacement or refund. You may not need to physically return the damaged item unless we specifically ask you to.

WRONG ITEM

If we sent you the wrong product, design, color, or size, send us a photo.

That one is easy.

We sent the wrong thing.

We fix the wrong thing.

ORDER CANCELLATIONS

Because orders move into production quickly, cancellation requests are not guaranteed once an order has been placed.

If you catch it quickly, email us immediately and we’ll see what we can do.

Once production has started, the order generally cannot be canceled.

REFUNDS

Approved refunds are issued to the original payment method.

Once we process a refund, your bank or payment provider may need additional time to post it to your account.

We unfortunately do not control banks.

We have asked.

THE SHORT VERSION

Wrong because of us? Talk to us.

Damaged on the way to you? Talk to us.

Printing looks like something went sideways? Definitely talk to us.

Changed your mind, picked the wrong size, or decided the purchase no longer aligns with your current spiritual journey?

That one is yours.

We deal with exceptions, not the rule.

IMPORTANT LEGAL BIT

Nothing in this policy limits any rights you may have under applicable consumer-protection law.